Incidents | Layeredy Software Incidents reported on status page for Layeredy Software https://status.layeredy.com/ https://d1lppblt9t2x15.cloudfront.net/logos/7c7753746a95c6cb3d7e75f771e94ad0.png Incidents | Layeredy Software https://status.layeredy.com/ en Dashboard update https://status.layeredy.com/incident/755340 Fri, 07 Nov 2025 17:00:05 -0000 https://status.layeredy.com/incident/755340#e9518cab05dc1dbbc90462460b6c0b712ea8b5061ea25360d852303b7bf34fe5 We're working to implement Uptime into the dashboard and during this time we will set the dashboard into read-only mode for data integrity and to prevent any losses of data. prod-us-01 is unhealthy https://status.layeredy.com/incident/753053 Tue, 28 Oct 2025 18:07:00 -0000 https://status.layeredy.com/incident/753053#3ab41387f31f19c9c5154288a1fce41414bd47f7f083d04717e85657ba881a06 This incident has been resolved prod-us-01 is unhealthy https://status.layeredy.com/incident/753053 Tue, 28 Oct 2025 18:07:00 -0000 https://status.layeredy.com/incident/753053#3ab41387f31f19c9c5154288a1fce41414bd47f7f083d04717e85657ba881a06 This incident has been resolved prod-us-01 is unhealthy https://status.layeredy.com/incident/753053 Tue, 28 Oct 2025 17:50:00 -0000 https://status.layeredy.com/incident/753053#3cdf7e81139f3a723a749042cfdb03f8c7d04d419b2e466e0908390d6d992be9 prod-us-01 has partially recovered. We are still working to make sure everything is working correctly. prod-us-01 is unhealthy https://status.layeredy.com/incident/753053 Tue, 28 Oct 2025 17:50:00 -0000 https://status.layeredy.com/incident/753053#3cdf7e81139f3a723a749042cfdb03f8c7d04d419b2e466e0908390d6d992be9 prod-us-01 has partially recovered. We are still working to make sure everything is working correctly. prod-us-01 is unhealthy https://status.layeredy.com/incident/753053 Tue, 28 Oct 2025 17:20:00 -0000 https://status.layeredy.com/incident/753053#d5b528540550a5ef26ac2d1cdb4f25cf4987e4b44aa47beab1628b5b9cf5dd42 We have identified the issue, this incident has originated from an upstream issue with one of our service providers. prod-us-01 is unhealthy https://status.layeredy.com/incident/753053 Tue, 28 Oct 2025 17:20:00 -0000 https://status.layeredy.com/incident/753053#d5b528540550a5ef26ac2d1cdb4f25cf4987e4b44aa47beab1628b5b9cf5dd42 We have identified the issue, this incident has originated from an upstream issue with one of our service providers. prod-us-01 is unhealthy https://status.layeredy.com/incident/753053 Tue, 28 Oct 2025 17:11:00 -0000 https://status.layeredy.com/incident/753053#230cbd0a5fefd634149349cf5631cd415b795a10bc74c373ab638b97b415bc69 We're still investigating this issue. Services on the US-East (prod-us-01) are unavailable. Those include: - Bulletin - Preview - Git - Others prod-us-01 is unhealthy https://status.layeredy.com/incident/753053 Tue, 28 Oct 2025 17:11:00 -0000 https://status.layeredy.com/incident/753053#230cbd0a5fefd634149349cf5631cd415b795a10bc74c373ab638b97b415bc69 We're still investigating this issue. Services on the US-East (prod-us-01) are unavailable. Those include: - Bulletin - Preview - Git - Others prod-us-01 is unhealthy https://status.layeredy.com/incident/753053 Tue, 28 Oct 2025 16:56:00 -0000 https://status.layeredy.com/incident/753053#5eafd297fb5ba0def38e0d46b411fa86d7d4cae1516d9b6631790986ac4ab7a1 We've rebooted our prod-us-01 server and are watching for recovery. prod-us-01 is unhealthy https://status.layeredy.com/incident/753053 Tue, 28 Oct 2025 16:41:00 -0000 https://status.layeredy.com/incident/753053#51ec685ee4f4524dc087999fbf414057486aa60195fd7f4ce8a40d5e98f24b6e prod-us-01 is unhealthy. We are investigating this incident. URL changes https://status.layeredy.com/incident/744377 Sun, 19 Oct 2025 20:18:12 -0000 https://status.layeredy.com/incident/744377#170e372a5f6a2663499f45eb4e4f66c5d9abde7f6f672839c948d1ec8795d5ac Maintenance completed URL changes https://status.layeredy.com/incident/744377 Sun, 19 Oct 2025 20:18:12 -0000 https://status.layeredy.com/incident/744377#170e372a5f6a2663499f45eb4e4f66c5d9abde7f6f672839c948d1ec8795d5ac Maintenance completed URL changes https://status.layeredy.com/incident/744377 Sun, 19 Oct 2025 20:18:12 -0000 https://status.layeredy.com/incident/744377#170e372a5f6a2663499f45eb4e4f66c5d9abde7f6f672839c948d1ec8795d5ac Maintenance completed URL changes https://status.layeredy.com/incident/744377 Sun, 19 Oct 2025 20:00:00 -0000 https://status.layeredy.com/incident/744377#c030b9a6e1f63010cfa58d3d3afe4c62fb554d4d05e1cf5a678a856ab4638569 We're going to be moving Announce's dashboard and API from announce.layeredy.com to app.layeredy.com to prepare for future products being added to the dashboard. URL changes https://status.layeredy.com/incident/744377 Sun, 19 Oct 2025 20:00:00 -0000 https://status.layeredy.com/incident/744377#c030b9a6e1f63010cfa58d3d3afe4c62fb554d4d05e1cf5a678a856ab4638569 We're going to be moving Announce's dashboard and API from announce.layeredy.com to app.layeredy.com to prepare for future products being added to the dashboard. URL changes https://status.layeredy.com/incident/744377 Sun, 19 Oct 2025 20:00:00 -0000 https://status.layeredy.com/incident/744377#c030b9a6e1f63010cfa58d3d3afe4c62fb554d4d05e1cf5a678a856ab4638569 We're going to be moving Announce's dashboard and API from announce.layeredy.com to app.layeredy.com to prepare for future products being added to the dashboard. URL changes https://status.layeredy.com/incident/744377 Sun, 19 Oct 2025 20:00:00 -0000 https://status.layeredy.com/incident/744377#c030b9a6e1f63010cfa58d3d3afe4c62fb554d4d05e1cf5a678a856ab4638569 We're going to be moving Announce's dashboard and API from announce.layeredy.com to app.layeredy.com to prepare for future products being added to the dashboard. URL changes https://status.layeredy.com/incident/744377 Sun, 19 Oct 2025 20:00:00 -0000 https://status.layeredy.com/incident/744377#c030b9a6e1f63010cfa58d3d3afe4c62fb554d4d05e1cf5a678a856ab4638569 We're going to be moving Announce's dashboard and API from announce.layeredy.com to app.layeredy.com to prepare for future products being added to the dashboard. URL changes https://status.layeredy.com/incident/744377 Sun, 19 Oct 2025 20:00:00 -0000 https://status.layeredy.com/incident/744377#c030b9a6e1f63010cfa58d3d3afe4c62fb554d4d05e1cf5a678a856ab4638569 We're going to be moving Announce's dashboard and API from announce.layeredy.com to app.layeredy.com to prepare for future products being added to the dashboard. URL changes https://status.layeredy.com/incident/744377 Sun, 19 Oct 2025 20:00:00 -0000 https://status.layeredy.com/incident/744377#c030b9a6e1f63010cfa58d3d3afe4c62fb554d4d05e1cf5a678a856ab4638569 We're going to be moving Announce's dashboard and API from announce.layeredy.com to app.layeredy.com to prepare for future products being added to the dashboard. URL changes https://status.layeredy.com/incident/744377 Sun, 19 Oct 2025 20:00:00 -0000 https://status.layeredy.com/incident/744377#c030b9a6e1f63010cfa58d3d3afe4c62fb554d4d05e1cf5a678a856ab4638569 We're going to be moving Announce's dashboard and API from announce.layeredy.com to app.layeredy.com to prepare for future products being added to the dashboard. URL changes https://status.layeredy.com/incident/744377 Sun, 19 Oct 2025 20:00:00 -0000 https://status.layeredy.com/incident/744377#c030b9a6e1f63010cfa58d3d3afe4c62fb554d4d05e1cf5a678a856ab4638569 We're going to be moving Announce's dashboard and API from announce.layeredy.com to app.layeredy.com to prepare for future products being added to the dashboard. URL changes https://status.layeredy.com/incident/744377 Sun, 19 Oct 2025 20:00:00 -0000 https://status.layeredy.com/incident/744377#c030b9a6e1f63010cfa58d3d3afe4c62fb554d4d05e1cf5a678a856ab4638569 We're going to be moving Announce's dashboard and API from announce.layeredy.com to app.layeredy.com to prepare for future products being added to the dashboard. URL changes https://status.layeredy.com/incident/744377 Sun, 19 Oct 2025 20:00:00 -0000 https://status.layeredy.com/incident/744377#c030b9a6e1f63010cfa58d3d3afe4c62fb554d4d05e1cf5a678a856ab4638569 We're going to be moving Announce's dashboard and API from announce.layeredy.com to app.layeredy.com to prepare for future products being added to the dashboard. URL changes https://status.layeredy.com/incident/744377 Sun, 19 Oct 2025 20:00:00 -0000 https://status.layeredy.com/incident/744377#c030b9a6e1f63010cfa58d3d3afe4c62fb554d4d05e1cf5a678a856ab4638569 We're going to be moving Announce's dashboard and API from announce.layeredy.com to app.layeredy.com to prepare for future products being added to the dashboard. prod-de-01 is unhealthy https://status.layeredy.com/incident/742435 Mon, 13 Oct 2025 04:00:00 -0000 https://status.layeredy.com/incident/742435#ff3ea3ba14140aa1f2d6853b976d83eb188b554b65a9c78198e15c5bf9572c61 This incident has been resolved. No users were affected by this incident as 4 other servers picked up traffic. prod-de-01 is unhealthy https://status.layeredy.com/incident/742435 Mon, 13 Oct 2025 03:54:00 -0000 https://status.layeredy.com/incident/742435#2cb3b0d7d28a0d6fbcc81104f2f1c7b594f788dde636ef8b9546b7325c0b88a7 prod-de-01 is unhealthy. Users are not affected by this outage. Announce degraded & Other services down https://status.layeredy.com/incident/726985 Fri, 19 Sep 2025 14:59:00 -0000 https://status.layeredy.com/incident/726985#bd843442386d044400aed8b9f03a2fc3efeff8611f2e4c43b231a9bc0c5ae2a9 The US-West location is back online for Announce Announce degraded & Other services down https://status.layeredy.com/incident/726985 Fri, 19 Sep 2025 14:59:00 -0000 https://status.layeredy.com/incident/726985#bd843442386d044400aed8b9f03a2fc3efeff8611f2e4c43b231a9bc0c5ae2a9 The US-West location is back online for Announce Announce degraded & Other services down https://status.layeredy.com/incident/726985 Fri, 19 Sep 2025 05:39:00 -0000 https://status.layeredy.com/incident/726985#d636b69f49fe3e4c24789ff949c3bf01ccb065c44f4cfe2f49936671dea27c03 This incident has been resolved. All systems are operational now. Announce degraded & Other services down https://status.layeredy.com/incident/726985 Fri, 19 Sep 2025 05:39:00 -0000 https://status.layeredy.com/incident/726985#d636b69f49fe3e4c24789ff949c3bf01ccb065c44f4cfe2f49936671dea27c03 This incident has been resolved. All systems are operational now. Announce degraded & Other services down https://status.layeredy.com/incident/726985 Fri, 19 Sep 2025 04:35:00 -0000 https://status.layeredy.com/incident/726985#1e1f200bd4f9b60efa6aa15d1da1b487604d3d8ce8cdaf96c56bb68738242652 Announce has had a new primary elected and all services are online. If you are in the US-West region your connections may be slightly slower. Announce degraded & Other services down https://status.layeredy.com/incident/726985 Fri, 19 Sep 2025 04:35:00 -0000 https://status.layeredy.com/incident/726985#1e1f200bd4f9b60efa6aa15d1da1b487604d3d8ce8cdaf96c56bb68738242652 Announce has had a new primary elected and all services are online. If you are in the US-West region your connections may be slightly slower. Announce degraded & Other services down https://status.layeredy.com/incident/726985 Fri, 19 Sep 2025 04:04:00 -0000 https://status.layeredy.com/incident/726985#435dd322c7fe7b9056f482ef35544d9f7872ee529b296e6b5e58e5705e0ad3d5 We believe we have identified the issue and are now waiting on further instruction from our providers. A list of affected services - Bulletin (bulletin.layeredy.com) | Down - Docs (docs.layeredy.com) | Down - Git (git.layeredy.com) | Down - Announce (announce.layeredy.com | Degraded (Dashboard slow/unavailable) -- Other services may be slow if you are in the US-East region as your traffic is currently being served to the next closest datacenter (Likely CA-West) Announce degraded & Other services down https://status.layeredy.com/incident/726985 Fri, 19 Sep 2025 04:04:00 -0000 https://status.layeredy.com/incident/726985#435dd322c7fe7b9056f482ef35544d9f7872ee529b296e6b5e58e5705e0ad3d5 We believe we have identified the issue and are now waiting on further instruction from our providers. A list of affected services - Bulletin (bulletin.layeredy.com) | Down - Docs (docs.layeredy.com) | Down - Git (git.layeredy.com) | Down - Announce (announce.layeredy.com | Degraded (Dashboard slow/unavailable) -- Other services may be slow if you are in the US-East region as your traffic is currently being served to the next closest datacenter (Likely CA-West) Announce degraded & Other services down https://status.layeredy.com/incident/726985 Fri, 19 Sep 2025 03:56:00 -0000 https://status.layeredy.com/incident/726985#8563ed38241ccd8a3c5f8e831772a451cd94c8e2c5b63e3fec1f43b581b429f6 Multiple non-critical services are having issues, if no resolution for Announce is found by 12:30 (in 34 minutes) a new primary will be elected. Announce degraded & Other services down https://status.layeredy.com/incident/726985 Fri, 19 Sep 2025 03:56:00 -0000 https://status.layeredy.com/incident/726985#8563ed38241ccd8a3c5f8e831772a451cd94c8e2c5b63e3fec1f43b581b429f6 Multiple non-critical services are having issues, if no resolution for Announce is found by 12:30 (in 34 minutes) a new primary will be elected. Announce degraded & Other services down https://status.layeredy.com/incident/726985 Fri, 19 Sep 2025 03:49:00 -0000 https://status.layeredy.com/incident/726985#ef337a36bb4a939e946bf168e3826f18e62f0e1f392ecd1be78e244bc8f263bf We're working on resolving an issue with our primary Announce server. The dashboard may be slow or not work at this time. Announce degraded & Other services down https://status.layeredy.com/incident/726985 Fri, 19 Sep 2025 03:49:00 -0000 https://status.layeredy.com/incident/726985#ef337a36bb4a939e946bf168e3826f18e62f0e1f392ecd1be78e244bc8f263bf We're working on resolving an issue with our primary Announce server. The dashboard may be slow or not work at this time. Announce upgrade https://status.layeredy.com/incident/720667 Tue, 09 Sep 2025 00:43:15 -0000 https://status.layeredy.com/incident/720667#929f248d666fe2360aa8ec5f5daf5d4cc632c0c746d2b124573c4d1c396b76b2 Maintenance completed Announce upgrade https://status.layeredy.com/incident/720667 Tue, 09 Sep 2025 00:43:15 -0000 https://status.layeredy.com/incident/720667#929f248d666fe2360aa8ec5f5daf5d4cc632c0c746d2b124573c4d1c396b76b2 Maintenance completed Announce upgrade https://status.layeredy.com/incident/720667 Tue, 09 Sep 2025 00:43:15 -0000 https://status.layeredy.com/incident/720667#929f248d666fe2360aa8ec5f5daf5d4cc632c0c746d2b124573c4d1c396b76b2 Maintenance completed Announce upgrade https://status.layeredy.com/incident/720667 Tue, 09 Sep 2025 00:30:00 -0000 https://status.layeredy.com/incident/720667#fe0d34db6b930ca1580abf3b415fdf3d2ff94e8fda7ae6f62b7d6cde561b4393 Announce is getting upgraded to help mitigate issues like https://status.layeredy.com/incident/711183. This may result in 10-15 seconds of service interruptions. Announce upgrade https://status.layeredy.com/incident/720667 Tue, 09 Sep 2025 00:30:00 -0000 https://status.layeredy.com/incident/720667#fe0d34db6b930ca1580abf3b415fdf3d2ff94e8fda7ae6f62b7d6cde561b4393 Announce is getting upgraded to help mitigate issues like https://status.layeredy.com/incident/711183. This may result in 10-15 seconds of service interruptions. Announce upgrade https://status.layeredy.com/incident/720667 Tue, 09 Sep 2025 00:30:00 -0000 https://status.layeredy.com/incident/720667#fe0d34db6b930ca1580abf3b415fdf3d2ff94e8fda7ae6f62b7d6cde561b4393 Announce is getting upgraded to help mitigate issues like https://status.layeredy.com/incident/711183. This may result in 10-15 seconds of service interruptions. Announce upgrade https://status.layeredy.com/incident/720667 Tue, 09 Sep 2025 00:30:00 -0000 https://status.layeredy.com/incident/720667#fe0d34db6b930ca1580abf3b415fdf3d2ff94e8fda7ae6f62b7d6cde561b4393 Announce is getting upgraded to help mitigate issues like https://status.layeredy.com/incident/711183. This may result in 10-15 seconds of service interruptions. Announce upgrade https://status.layeredy.com/incident/720667 Tue, 09 Sep 2025 00:30:00 -0000 https://status.layeredy.com/incident/720667#fe0d34db6b930ca1580abf3b415fdf3d2ff94e8fda7ae6f62b7d6cde561b4393 Announce is getting upgraded to help mitigate issues like https://status.layeredy.com/incident/711183. This may result in 10-15 seconds of service interruptions. Announce upgrade https://status.layeredy.com/incident/720667 Tue, 09 Sep 2025 00:30:00 -0000 https://status.layeredy.com/incident/720667#fe0d34db6b930ca1580abf3b415fdf3d2ff94e8fda7ae6f62b7d6cde561b4393 Announce is getting upgraded to help mitigate issues like https://status.layeredy.com/incident/711183. This may result in 10-15 seconds of service interruptions. Hightened load times for Europe & Asia https://status.layeredy.com/incident/719961 Sun, 07 Sep 2025 23:00:00 -0000 https://status.layeredy.com/incident/719961#ae0d9c08132562d0709ad853526b3c0c8bf81d2971f2d835eb1f57974ed27809 This incident has been resolved. Hightened load times for Europe & Asia https://status.layeredy.com/incident/719961 Sun, 07 Sep 2025 16:15:00 -0000 https://status.layeredy.com/incident/719961#abbaa32d31caa3484a1ecd62e92060690cf8a2158d555efe0e738a667c32b7d4 Our European instances are down and users from Europe & Asia may experience heightened load times as all requests are now sent to PROD-US-01 & PROD-US-02. This only affects layeredy.com and does not affect Announce nor Tickets as migrations on both have not been fully deployed.